What can you do on this screen?
On the System Logs screen, you can review, export, and delete system logs that are automatically generated when a problem occurs in LEAD. You need the System Logs privilege assigned to your role to see the System Logs entry under the Admin tab. Whenever you get an error message in LEAD, that error message, along with the detailed Stack Trace information, is saved in the system logs. This enables you to forward the full error information to the LEAD support team to find a resolution.
Figure 367: Admin > System Logs
On this screen you can:
•Export 
/generate all system log entries to a spreadsheet for off-line review.
•Delete 
system log entries.
•Select a system log entry and View 
the system log information.
Finding System Log Entries
If you can't find the system log you're looking for, enter a search term in the Find: field and select Search. The table will list all system log entries that contain your search term on the screen.
You can click on the column headers of each table to sort the system logs by that column. Clicking on a column header again will reverse the sort. Clicking on the column header a third time will remove the sort. Small arrows in the column header let you know which way the data is currently sorted.
No The number (No) column provides a sequential count of the entries, which is not attached to the entries themselves. Creation Date The Creation Date displays the date and time the error occurred. Message The Message Text is the error message that displayed in LEAD when the error occurred. |
Select View  Figure 368: Admin > System Log Detail Screen
Select Close to return to the list of system logs. Message Text The Message Text is the error message that displayed in LEAD when the error occurred. Creation Date The Creation Date displays the date and time the error occurred. Stack Trace The Stack Trace contains the detailed error information, as captured by LEAD. |
Select Delete  Figure 369: Admin > System Logs Deletion Screen
Select Cancel to return to the list of system logs without deleting any entries. Latest Date to Delete The Date is preset to the earliest date that system logs can be deleted. The number of days that system logs are required to be retained is set via the System Log Entry Restricted Deletion Age in Days entry on the Customizations > Configuration screen. Select Delete to delete all system log entries prior to the selected date. |